Comments and Complaints

We welcome suggestions about how we can improve our medical services to you; please contact us by letter, telephone or in person.  See our Contact Us page for the contact details.

You may also wish to join our Patient Voice Facebook group. This is an exciting opportunity to share in constructive discussions about the running of the practice and the services we offer.

If you do have a complaint then please write to the Practice Manager, Tracey Johnson. We will endeavour to acknowledge written complaints within two working days of receipt and respond in full within twenty five days.

We see any comments or complaints as an opportunity to put right any problems and improve the service we offer to our patients.

If you would like further information a leaflet is available from the reception desk detailing the complaints procedure at the practice.