A request for a repeat prescription can be made in a number of different ways,
always giving 48 hours (2 working days) notice:-
POST: If you would like your prescription posting back to you please remember to enclose a stamped addressed envelope, without one we will not be able to deal with your request (please allow 5 working days for turn around)
FAX: 0114 264 2277 ensuring that you include your full name, date of birth and details of the medicines required
DROP IN YOUR REQUEST AT THE SURGERY: Drop your prescription request through the letter box to the front of the building. Preferably please use the right half of your previous prescription, ticking the items required.
If you do not have this to hand please make sure that you include your full name, date of birth and details of the medications required.
INTERNET: You can now use the internet to order prescriptions online via “Patient Access“, a system that also allows you to book appointments online. You will need to register for the system with us first.
For the system to work your records need to have been marked with a valid medication review date at an appropriate time in the future. If that date has already passed then you will NOT be able to order through this automated system. Similarly, if some of your medications have reached the number of issues specified by the doctor then you will not be able to order online until this has been reviewed.
If your prescriptions normally go to the the chemist directly then this will still happen. If you normally collect them from the reception desk then this too will remain unchanged. We still ask for 48 hours notice to prepare and sign prescriptions.
Please let us know if there are any problems once you have registered.
In the interests of safe prescribing we are not able to accept prescription requests over the reception desk, either written or verbally, and you will be advised to use one of the above alternative options.
Please always ensure you leave all the relevant details required (as stated above) and please note that we need 48 hours (2 working days) to process your request, so please do not wait until you are almost out of medicine before requesting one.
If you usually use the same pharmacy to dispense your medicines, we can send your prescription directly to them. Several local pharmacies collect prescriptions from the surgery, and some will also offer to deliver the medicines to you if you cannot get out to collect them. We now have a facility to send prescriptions to the pharmacies electronically. Please ask your local pharmacy or reception for more information. If you would like to nominate a pharmacy a form is available to download and complete here.
We encourage you to use this method and to give us details of your pharmacy. Until you give us notice your prescriptions will then be sent to that pharmacy.
Ask your pharmacist for details of the delivery service if you need this.
Local pharmacies are also able to prescribe and dispense medicines for minor illness, and this may save you an appointment at the surgery for a minor problem.
(Your medicine may be dispensed free of charge if you have a prescription fee exemption)